Support
We're here to help with setup, deliverability and anything else about KubeMail.
Email us
yuval@titancode.co.il — we reply within one business day.
Dashboard
Domains, API keys, webhooks and delivery logs.
iOS app
Monitor delivery and manage domains on the go.
Privacy
How we handle your data.
Frequently asked questions
My domain shows as unverified+
Add every DNS record shown on the domain page exactly as listed, then tap Verify. The bounces CNAME must be set to DNS only (not proxied) if your DNS is on Cloudflare. DNS changes usually apply within minutes but can take up to a few hours.
How do I send my first email?+
Verify a domain, create an API key under Developers, then POST to https://api.kubemail.app/v1/emails with your key as a Bearer token. You can also send a test message from Emails → Compose in the web dashboard.
My messages land in spam+
Make sure SPF, DKIM and DMARC all pass, use a recognizable sender name, include a plain-text part and an unsubscribe link for marketing mail, and ramp up volume gradually on new domains.
Can I try the iOS app without an account?+
Yes. Tap “Explore the demo” on the sign-in screen to browse the app with sample data.
How do I delete my account?+
In the iOS app open Account and tap Delete account, or email us from the address on the account. Deleting an owner account removes the whole organization.
How do I change or cancel my plan?+
Plans and billing are managed by the organization owner from the web dashboard under Billing.
Still stuck? Email yuval@titancode.co.il with your organization name and, if relevant, an email ID from the logs. See also our Terms of Service.